Shipping Information

What are your shipping charges and how do you ship?

Most online orders are ready to ship within 48 hours. Please allow 48 hours to process the order and then 5-10 business days for your order to arrive. We ship through standard UPS ground rates which are calculated on the weight of the package. Express shipping is available and is calculated the same way. Because we ship with UPS, we cannot ship to PO Boxes.

Always FREE SHIPPING on orders over $150!

When will my online order be ready if I choose to pick it up at one of your 12 store locations?

If your order is being picked up at one of our 12 authorized merchant locations, please allow 24 hours to process. If you need to pick up your online order the same day you placed it, please call the store directly to ensure that it is ready by the time you need it. The contact information link for each store can be found on the home page of the website. Click on “Authorized Merchants.”

MTC Shipments

Our Orem store location delivers FREE OF CHARGE to the MTC, Tuesdays and Fridays only between 2 pm and 4 pm. To have an order dropped off at the MTC, select the MTC drop off location at the end of your order and enter in the MTC mailbox number.

International and Non-Continental US Shipments

Shipments to Alaska, Hawaii, Puerto Rico, US Virgin Islands, and US Guam may take longer to receive. We ship through standard UPS ground shipping rates, so shipping an order to these locations may also cost more. If you do not wish to ship by UPS to these locations, please call (888) 899-CTR1 to make other arrangements for shipping.

International Shipping

International shipping is not available. We can ship direct to your home location, but you will need to find an alternative route to get the package to your missionary.